Postage and returns
TIMESCALE I aim to turn orders around in 2–3 days but please allow a little longer – some things are made to order and sometimes I'm away from the workshop for a few days.
REFUNDS If your cushion is faulty please return it in good condition within 14 days for a refund or exchange.
LOCAL DUTY Please note that you are responsible for any local import duty or tax on purchases if you live outside the EU.
CUSHION COVERS ONLY I always prefer to sell cushion cover and cushion pad together, as a badly made or ill-fitting pad can ruin the look of your new cushion. It does make for expensive postage though. If that's an issue for you and you want to buy covers only, please contact me and let me know which cushions you are interested in. We can usually work something out.